Infinite Convergence Solutions – Kuwait Financial Express http://www.kuwaitfinancialexpress.com Mon, 28 Feb 2022 14:00:00 +0000 en-US hourly 1 https://wordpress.org/?v=5.3.2 NetSfere and HP Partner to Enable Secure Messaging and Collaboration Services for Healthcare Service Providers http://www.kuwaitfinancialexpress.com/netsfere-and-hp-partner-to-enable-secure-messaging-and-collaboration-services-for-healthcare-service-providers/ Mon, 28 Feb 2022 14:00:00 +0000 http://www.kuwaitfinancialexpress.com/?p=306306 CHICAGO, Feb. 28, 2022 (GLOBE NEWSWIRE) — NetSfere, a global provider of next–generation secure and compliant messaging and mobility solutions, has been named an authorized HP Independent Software Vendor (ISV) Program Partner to further the digitization of healthcare communication, streamline patient care and workflows, and curb the use of risky, non–compliant consumer–grade messaging apps.

"There is a critical need for secure, efficient communication in healthcare, especially as the pandemic has strained the time and resources of hospitals and medical staff," said Harsh Mamgain, NetSfere's VP of Product. "The vital work clinicians perform requires secure, compliant, and flexible messaging options that eliminate the need to turn to risky consumer–grade apps. By working with HP, NetSfere can now deliver the necessary secure and compliant collaboration solutions the industry needs to HP Healthcare's portfolio of clients as they digitize to streamline communications and continue to provide life–saving care to patients."

The pandemic accelerated the need for compliant, instantaneous communication tools to optimize clinical workflows, streamline staff communication, and make vital information readily accessible to authorized personnel across the healthcare industry. Replacing consumer–grade apps that pose crucial privacy and compliance risks and data–limited pagers, NetSfere Enterprise offers a HIPAA–compliant messaging platform that allows staff to safely communicate in real–time via a user–friendly web interface or mobile messaging app.

NetSfere's industry–leading secure messaging platform provides all preferred means of communication "" text, video, and voice "" in addition to emergency alert capabilities to present the most holistic, compliant, all–in–one communication solution for healthcare providers on the market. Created with end–to–end encryption and full IT control, the platform is compliant with global regulations and provides medical professionals with a private, highly secure and reliable, centrally managed and controlled, cloud–based messaging service.

The additional capabilities of NetSfere Lifeline allow personnel to send high priority, critical messaging to targeted teams or an entire organization to disperse emergency information in an attention–grabbing manner. Messages can include text, images, or locations, ensuring that all essential information is quickly shared in critical situations.

"HP Healthcare solutions are designed to help ensure safety, boost efficiency, and protect against security risks, making NetSfere's HIPAA–compliant platform an ideal fit as an ISV partner," said Cory McElroy, Vice President of Retail, and Industry Solutions at HP. "Healthcare is transforming rapidly, and this collaboration with NetSfere will fill a gap for providers as they implement other technology on HP Solutions."

For more information on NetSfere's portfolio of products, visit www.netsfere.com.

About NetSfere
NetSfere is a secure enterprise messaging service and platform from Infinite Convergence Solutions, Inc. NetSfere provides industry–leading security and message delivery capabilities, including global cloud–based service availability, device–to–device encryption, location–based features, and administrative controls. The service is also offered in partnership with Deutsche Telekom GmbH, one of the world's leading integrated telecommunications companies, and with NTT Ltd., a global information communications & technology service provider, to jointly offer NetSfere to its worldwide customers. The service leverages Infinite Convergence's experience in delivering mobility solutions to tier 1 mobile operators globally and technology that supports more than 500 million subscribers and over a trillion messages annually. NetSfere is also compliant with global regulatory requirements, including GDPR, HIPAA, Sarbanes–Oxley, ISO 27001, and others. Infinite Convergence Solutions has offices in the United States, Germany, India and Singapore. For more information, visit www.netsfere.com.

Media Contact
Erin Robertson Davila
Uproar PR for NetSfere
904–716–4439
erobertson@uproarpr.com


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NetSfere Appointed to NHS Shared Business Services (NHS SBS) Framework to Advance the Digitization of Healthcare in the UK http://www.kuwaitfinancialexpress.com/netsfere-appointed-to-nhs-shared-business-services-nhs-sbs-framework-to-advance-the-digitization-of-healthcare-in-the-uk/ Tue, 04 Jan 2022 14:00:00 +0000 http://www.kuwaitfinancialexpress.com/?p=305400 CHICAGO, Jan. 04, 2022 (GLOBE NEWSWIRE) — NetSfere, a global provider of next–generation secure and compliant messaging and mobility solutions, has been named an approved communication supplier on NHS Shared Business Service's (NHS SBS) Patient/Citizen Communication & Engagement Solutions Framework, under which NHS organizations and the public sector in the UK can contract services.

Through the 250m framework designed to enhance interactions with patients and advance the digitization of the United Kingdom's healthcare system, all NHS organizations have access to NetSfere's portfolio of products.

The framework aims to provide a simple, effective, efficient, and compliant route to market for the supply of communication methods to engage with patients, citizens and the workforce across NHS organizations and wider public sector bodies.

"Helping healthcare organizations streamline communications in a secure and efficient method has been a primary focus of NetSfere," said Franz Obermayer, NetSfere's Vice President UK & Europe. "As part of the Patient/Citizen Communications & Engagement Solutions Framework, NetSfere's platforms are available to support NHS organizations' needs for digital tools on a massive scale as the healthcare system looks to improve clinical efficiency and safety to increase patient satisfaction and address concerns that arose from the pandemic."

Providing NHS organizations multiple avenues to streamline internal and external communications, the NetSfere platform is the leading enterprise mobile messaging service that provides all preferred means of communication – text, video, and voice – all in one encrypted platform. With omnichannel and emergency alert capabilities, NetSfere's portfolio offers the most holistic, secure, all–in–one communication solution on the market.

"The coronavirus pandemic has added to the complexity of patient appointments and waiting lists," said Adam Nickerson, Senior Category Manager of Digital and IT at NHS Shared Business Services. "Our Patient/Citizen Communications & Engagement Solutions Framework is designed to respond to the need within the NHS for better pre– and post–appointment communications, to reduce the backlog of urgent appointments and improve the patient journey, pathway and care."

Addressing the need for compliant and efficient internal communication methods, NetSfere Enterprise features solutions that empower employees with powerful, enterprise–class messaging technology, eliminating the need to use risky, consumer–grade messaging apps. Created with end–to–end encryption and full IT control, the platform is compliant with global regulations and provides enterprises with a private, highly secure, reliable centrally managed and controlled, cloud–based messaging service.

On the patient communication side, NetSfere Omnichannel enables digital customer engagement from a single platform with multi–channels to orchestrate the customer communication journey, including 1–way and 2–way SMS, MMS and RCS messaging, push notifications, voice, email, and social media messaging. The platform provides key benefits like intelligent routing and cost optimization, content management, number validation for increased open rates, full enterprise admin controls, rich analytics, and data archiving. The platform protects medical staff and patients with the highest level of security and meets all regulatory compliance standards including HIPAA, GDPR and PCI DSS.

NHS organizations can also implement NetSfere Lifeline through the framework. The solution allows enterprises to send high priority, critical messaging for targeted teams or an entire organization to disperse emergency information in an attention–grabbing manner. Messages can include text, images, or locations, ensuring that all essential information can be shared quickly in critical situations.

As one of the selected suppliers, NetSfere's solutions were accepted across five lots: Digital (Online) Communication, Email, SMS, Workforce Communication, and All–in–One Solutions.
For more information on NetSfere's portfolio of products, visit"www.netsfere.com.

About NetSfere
NetSfere is a secure enterprise messaging service and platform from"Infinite Convergence Solutions, Inc. NetSfere provides industry–leading security and message delivery capabilities, including global cloud–based service availability, device–to–device encryption, location–based features and administrative controls. The service is also offered in partnership with Deutsche Telekom GmbH, one of the world's leading integrated telecommunications companies, and with NTT Ltd., a global information communications & technology service provider, to jointly offer NetSfere to its worldwide customers."The service leverages Infinite Convergence's experience in delivering mobility solutions to tier 1 mobile operators globally and technology that supports more than 400 million subscribers and over a trillion messages on an annual basis. NetSfere is also compliant with global regulatory requirements, including GDPR, HIPAA, Sarbanes–Oxley, ISO 27001 and others. Infinite Convergence Solutions has offices in the United States, Germany, India and Singapore. For more information, visit"www.netsfere.com.

About NHS Shared Business Services
NHS Shared Business Services (NHS SBS) was created in 2004 by the Department of Health and Social Care (DHSC) to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, it makes life easier for NHS employees, patients and suppliers, and deliver value for money to the taxpayer.

Proud members of the NHS family, NHS SBS provides finance & accounting, procurement and workforce services to more than half the NHS in England. Sharing common values and unity of purpose with the rest of the NHS family, its solutions are underpinned by cutting–edge technologies and the teams' expertise, in–depth understanding of the NHS, and commitment to service excellence.

Media Contact
Rachel Gunia
Uproar PR for NetSfere
312–878–4575 x246
rgunia@uproarpr.com


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NetSfere and Deutsche Telekom Partner to Deliver a Compliant Mobile Messaging Platform Enabling Instantaneous, Secure Staff Communication for Germany’s St. Augustinus Group http://www.kuwaitfinancialexpress.com/netsfere-and-deutsche-telekom-partner-to-deliver-a-compliant-mobile-messaging-platform-enabling-instantaneous-secure-staff-communication-for-germanys-st-augustinus-group/ Wed, 17 Nov 2021 16:40:52 +0000 http://www.kuwaitfinancialexpress.com/?p=306019 CHICAGO, Nov. 17, 2021 (GLOBE NEWSWIRE) — NetSfere, a global provider of next–generation secure and compliant messaging and mobility solutions, today announces its partnership with Deutsche Telekom, one of the world's leading integrated telecommunications companies, to deploy NetSfere's secure mobile messaging platform in all St. Augustinus hospitals, a leading German healthcare group.

Quick, instantaneous communication tools offer undisputed benefits to streamline staff communication, however, St. Augustinus noticed an alarming increase in the use of personal devices and popular messaging apps like WhatsApp, which pose critical privacy and compliance risks. In response, NetSfere and Deutsche Telekom partnered to implement NetSfere's HIPAA and GDPR compliant messaging platform that offers similar functionality to apps like WhatsApp but provides the highest level of end–to–end encryption through Deutsche Telekom's highly secure data center.

“NetSfere is designed to meet security and compliance requirements in regulated verticals including healthcare,” says Franz Obermayer, NetSfere's Vice President Europe. “Medical professionals do high–pressure, life–changing work, which demands a communication platform that enables them to do so more effectively. Our partnership with the St. Augustinus Group provides secure, compliant, and flexible messaging options that eliminate the need for staff members to turn to risky messaging apps. With NetSfere, the exchange of patient data is protected to the maximum.”

Unlike consumer–grade messaging apps, NetSfere provides enterprise–grade functionalities that boost collaboration and streamline communications including individual and group messaging, HD audio calling, screen sharing, and group video calling. New to the platform, the NetSfere Lifeline emergency broadcast feature allows HR and crisis teams to quickly disseminate high priority, critical alerts and emergency information to targeted teams or an entire organization in an attention–grabbing manner. St. Augustinus is leveraging NetSfere broadcasting within its hospital to keep employees up–to–date on information related to the pandemic through its "Corona Ticker" NetSfere Lifeline channel.

“In the sensitive medical environment, it must be possible to communicate quickly and securely. NetSfere is the specialist for instant messages in companies. Telekom brings its expertise in security, consulting, and service. Together, we can meet the special industry requirements, and that is quite crucial right now,” says Hagen Rickmann, Managing Director Business Customers, Telekom Deutschland GmbH. “In this way, we can directly contribute to relieving the burden on staff and support optimal patient care.”

"It is our responsibility to equip our employees with suitable tools. They must be able to do their work effectively. At the same time, the privacy of our patients must be protected,” says Rainer Pappert, Managing Director of the St. Augustinus Group. “With the introduction of NetSfere, we followed the wishes of our employees: They want to use their personal devices. And they want to do so with an easy–to–use messaging app. So, we quickly introduced NetSfere for internal communication. With it, we quickly achieved better productivity and collaboration. Between teams, but also within our entire group. And that's about 5,600 colleagues.”

St. Augustinus was drawn to using NetSfere as a solution for its staff not only because of its robust functionality, but also its industry recognition. In 2018 and 2019, NetSfere was selected by Entscheiderfabrik, a platform for IT decision makers of over 800 German hospitals, as the winner of the "Digitization Topic of the German Healthcare Industry."

"Key highlights from our recently published VoTE: Digital Pulse, Business Reinvention & Transformation 2021 show that information security, employee productivity and business continuity remain top of mind for IT decision–makers," said Ral Castan–Martinez, Senior Analyst for Workforce Collaboration at 451 Research, part of S&P Global Market Intelligence division. These factors will drive market requirements for business communications and collaboration, particularly for mobile, remote/hybrid and frontline workers across verticals and use cases such as field workers and healthcare providers."(1)

For more information, visit www.netsfere.com.

1. 451 Research, part of S&P Global Market Intelligence division, "The hybrid workplace, Part 3: Emerging requirements and use cases for real–time communications and collaboration" (August 2021)

About NetSfere
NetSfere is a secure enterprise messaging service and platform from Infinite Convergence Solutions, Inc. NetSfere provides industry–leading security and message delivery capabilities, including global cloud–based service availability, device–to–device encryption, location–based features and administrative controls. The service is also offered in partnership with Deutsche Telekom GmbH, one of the world's leading integrated telecommunications companies, and with NTT Ltd., a global information communications & technology service provider, to jointly offer NetSfere to its worldwide customers. The service leverages Infinite Convergence's experience in delivering mobility solutions to tier 1 mobile operators globally and technology that supports more than 400 million subscribers and over a trillion messages on an annual basis. NetSfere is also compliant with global regulatory requirements, including GDPR, HIPAA, Sarbanes–Oxley, ISO 27001 and others. Infinite Convergence Solutions has offices in the United States, Germany, India and Singapore. For more information, visit www.netsfere.com.

About Deutsche Telekom
Deutsche Telekom is one of the world's leading integrated telecommunications companies, with some 242 million mobile customers, 27 million fixed–network lines, and 22 million broadband lines. We provide fixed–network/broadband, mobile communications, Internet, and IPTV products and services for consumers, and information and communication technology (ICT) solutions for business and corporate customers. Deutsche Telekom is present in more than 50 countries. With a staff of some 226,300 (Dec 31, 2020) employees throughout the world, we generated revenue of 101 billion Euros in the 2020 financial year, about 66 percent of it outside Germany.

About St. Augustinus Group
The Christian non–profit St. Augustinus Group is one of the largest and most successful companies in the health and social sector in the Rhineland. Its focus is on somatics, psychiatry, and elderly and disabled assistance. The group has 3,000 beds, over 5,600 employees from 68 nationalities, in 85 locations and a turnover of around 345 million euros (2019).

Media Contact
Brittany Johnson
Uproar PR for NetSfere
bjohnson@uproarpr.com
312–878–4575 x246

A video accompanying this release is available at:

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